Product Catalogue

1. General terms

1.1. The Limited Liability Company "Smart Solutions Rus" LLC, represented by the General Director Runich Igor, hereinafter referred to as the "Seller", publishes a Public Offer for the sale of goods according to the samples presented on the official website of the Seller https://www.smartsolutionsrus.ru/ .

1.2. In accordance with Article 437 of the Civil Code of the Russian Federation (CC of the Russian Federation), this document is a public offer, and in case of acceptance of the conditions set out below, the individual who accepts this offer shall pay for the Seller's Goods in accordance with the terms of this Agreement. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, payment for the Goods by the Buyer is an acceptance of the offer, which is considered equivalent to the conclusion of the Agreement on the terms set out in the offer.

1.3. Based on the above, carefully read the text of the public offer, and if you do not agree with any clause of the offer, you are invited to refuse to purchase the Goods or use the Services provided by the Seller.

1.4. In this public offer, unless the context requires otherwise, the following terms have the meanings set out below:

1.5. "Offer" – a public offer of the Seller addressed to any individual (citizen) to conclude a sale and purchase agreement with him (hereinafter referred to as the "Agreement") on the existing terms contained in the Agreement, including all its annexes.

1.6. "Buyer" – an individual who has concluded an Agreement with the Seller on the terms contained in the Agreement.

1.7. "Acceptance" – full and unconditional acceptance by the Buyer of the terms of the Agreement.

1.8. "Product" – a list of assortment items presented on the official website, such as a photo of curtains, a photo of a pillow, a photo of a bedspread, and accessories for them.

1.9. "Product characteristics" — a property of a specific name of the assortment presented on the official website, such as dimensions, type of fabric, number of parts (canvases) of one set.

1.10. "Order" – individual items from the assortment list of the Goods specified by the Buyer when making an application on the website or through the Operator.

1.11. "Delivery" – services for the delivery of the Order.

2. Subject of the agreement

2.1. The Seller sells the Goods in accordance with the current price list published on the Seller's website " https://www.smartsolutionsrus.ru/ ", and the Buyer pays for and accepts the Goods in accordance with the terms of this Agreement.

2.2. This Agreement and its annexes are official documents of the Seller and an integral part of the offer.

3. Placing an order

3.1. The Goods shall be ordered by the Buyer through the Internet site https://www.smartsolutionsrus.ru/

3.2. When placing an Order on the Seller's website, the Buyer undertakes to provide the following registration information about itself:

3.2.1. surname, first name and patronymic;

3.2.2. actual delivery address;

3.2.3. e-mail address;

3.2.4. contact phone number.

3.3. When placing an Order through the Operator, the Buyer undertakes to provide the information specified in clause 3.2. of this Agreement. Acceptance by the Buyer of the terms of this Agreement is carried out by entering the relevant data by the Buyer into the registration form on the Internet site or when placing an Order through the Operator. The Buyer has the right to edit the registration information about himself. The Operator does not change or edit the registration information about the Buyer without the consent of the latter. The Seller undertakes not to disclose the Buyer's data specified during registration on the website https://www.smartsolutionsrus.ru/ when placing the Order to persons unrelated to the execution of the Order. Having approved the Order of the selected Goods, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 3.2. of this Agreement.

3.4. The Seller and the Operator are not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.

3.5. The Buyer is responsible for the accuracy of the information provided when placing the Order.

3.6. Payment by the Buyer of the Order independently executed on the website means the Buyer's consent to the terms of this Agreement. The day of payment of the Order shall be the date of conclusion of the Sale and Purchase Agreement between the Seller and the Buyer.

3.7. All information materials presented on the website https://www.smartsolutionsrus.ru/ are for reference only and cannot fully convey reliable information about certain properties and characteristics of the Goods. If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, he must seek advice from the Operator.

4. Order fulfilment period

4.1. The term of execution of the Order depends on the availability of the ordered items of the Goods in the Seller's warehouse and the time required to process the Order. In exceptional cases, the deadline for the execution of the Order may be agreed with the Buyer individually, depending on the characteristics and quantity of the ordered Goods. In the absence of part of the Order in the Seller's warehouse, including for reasons beyond the control of the latter, the Seller has the right to cancel the specified Goods from the Buyer's Order. The Seller undertakes to notify the Buyer of the change in the completeness of its Order through the Operator.

4.2. The order is considered delivered at the time of its transfer to the Buyer. By signing the warranty card, the Buyer confirms the execution of the Order.

4.3. If the Buyer provides inaccurate information about his contact details, the Seller shall not be liable for improper performance of the Order.

5. Payment for the order

5.1. Payment for the Order is carried out by transferring funds by the Buyer by electronic money transfer. Confirmation of payment for the executed Order is the debiting of funds from the Buyer's electronic account, or a fiscal check when paying for the order in cash. Also, the buyer can check the fact of payment in the "Personal Account" of the Buyer on the Internet site "https://www.smartsolutionsrus.ru/" .

5.2. Prices for any items of the Goods indicated on the website " https://www.smartsolutionsrus.ru/ " may be changed by the Seller unilaterally without notice to the Buyer.

5.3. In the event of a change in the price of the ordered items of the Goods, the Operator undertakes to inform the Buyer about such a change as soon as possible. The Buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer, the Order is considered canceled within 14 calendar days from the date of registration.

5.4. The conditions for orders with delivery are indicated on the website " https://www.smartsolutionsrus.ru/ " in the "Delivery" section.

5.5. The cost of Goods with individual Characteristics ordered through the Operator by e-mail or by Phone is calculated individually for each Order, depending on the Characteristics of the Goods provided by the Buyer.

5.6. Cash is accepted in the following way: by non-cash payment.

6. Delivery of the goods

6.1. The Seller's obligation to deliver the Goods with the condition of its delivery is considered fulfilled from the moment the Buyer signs the shipping documents

6.2. Ownership of the Goods and the risks of accidental damage and/or loss of the Goods shall pass to the Buyer from the moment of the actual transfer of the Goods and the signing of shipping documents by the Buyer upon delivery of the Goods to the Buyer.

6.3. The cost of delivery and the conditions are indicated on the website of the company "https://www.smartsolutionsrus.ru/" .

6.4. In case of delivery of the Goods of inadequate quality by the Seller, the Buyer undertakes to provide the Goods as soon as possible to check the quality of the Goods at the Seller's office, at the address: Moscow region, Leninsky district, Gorki Leninskiye village, Zelenoye shosse, 4 s1.

7. Return of the order

7.1. In accordance with clause 4. of Article 26.1. of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights", the Buyer has the right to refuse the ordered Goods at any time before the execution of the Order.

7.2. The Buyer has the right to return the Goods in the following cases:

7.2.1. if the Seller delivers Goods of inadequate quality (the Buyer must provide the Goods to the Seller's office as soon as possible so that their quality can be inspected);

7.2.2. when making an erroneous transfer through payment systems.

7.3. To return funds credited to the Seller's settlement account by mistake, through payment systems, the Buyer must contact the Support Service with a written application with a copy of the passport and checks/receipts confirming the erroneous crediting. This application must be sent to the address: 117420, Russian Federation, Moscow, Nametkina str., 12a. If you have any questions, please contact Support in any way convenient for you: tel. + 7 (495) 787-07-84 , e-mail: info@smartsolutionsrus.ru . After receiving a written application with a copy of the passport and checks/receipts attached, the Representative shall return it within 10 (ten) working days from the date of receipt of the Application to the Buyer's current account specified by the latter in his application. At the same time, the Seller has the right to withhold part of the transfer amount to compensate for the expenses actually incurred. To return funds to the bank card, the Customer must fill out the "Application for a refund", which is sent at the request of the Company to the Customer's e-mail address, and send it together with a copy of the passport to the address: Moscow region, Leninsky district, village of Gorki Leninskiye, Zelenoe shosse, 4 s1. Refunds will be made to the Customer's bank account specified in the application within 10 (Ten) business days from the date of receipt of the "Application for Refund" by the Company. The term for consideration of the Application and return of funds to the Buyer begins to be calculated from the moment the Seller receives the Application and is calculated in working days excluding holidays/weekends. If the application was received by the Seller after 18.00 of the working day or on a holiday/day off, the moment of receipt of the Application by the Seller shall be the next working day.

7.4. The Buyer may not reject paid Goods (or part thereof) of adequate quality that have individually specified characteristics.

7.5. Goods ordered through the Operator, by E-mail or by Phone, indicating the Individual Characteristics of the goods, such as the size or number of canvases in the set, are considered "Goods sold per meter" and are not subject to exchange in accordance with the List of non-food products of good quality, not subject to return or exchange for a similar product of a different size, shape, size, style, color or configuration, Decree of the Government of the Russian Federation of January 19, 1998 No. 55.

7.6. Goods ordered through the website https://www.smartsolutionsrus.ru/, with the standard Characteristics of the goods specified in the Buyer's Order, are subject to exchange, provided that the specified goods have not been used, its presentation, consumer properties, seals, factory labels are preserved. There is also a sales receipt or cashier's check or other document confirming payment for the specified goods.

7.7. In case of independent, or with the involvement of third parties, changes by the Buyer of any properties and Characteristics of the goods, including the preservation of its presentation, seals, factory labels, the Goods are not subject to exchange and return.

7.8. The exchange and return of goods ordered through the website https://www.smartsolutionsrus.ru/ is carried out within 30 (thirty) days from the date of actual receipt of the goods by the Buyer. This period includes: sending a handwritten Application for the exchange or return of the Goods, with a copy of the Buyer's Passport, as well as the Goods purchased through the website https://www.smartsolutionsrus.ru/, in accordance with the Buyer's Order.

8. Copyright

8.1. All textual information and graphic images posted on the website https://www.smartsolutionsrus.ru/ are the property of the Seller and/or the manufacturers of the Goods.

9. Rights, Obligations and Liability

9.1. The Seller is not responsible for the improper use of the goods by the Buyer ordered on the website or through the Operator.

9.2. The Seller has the right to transfer its rights and obligations to fulfill the Orders to third parties.

9.3. The Seller has the right to record telephone conversations with the Buyer. In accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection", the Seller undertakes to: prevent attempts of unauthorized access to information and/or its transfer to persons who are not directly related to the execution of Orders; timely detect and suppress such facts. Telephone conversations are recorded in order to monitor the activities of the Operator and control the quality of the execution of Orders.

9.4. Ownership of the Order, as well as the risk of its accidental loss or damage, shall pass to the Buyer from the moment of transfer of funds to the Delivery employee or signing of shipping documents by the “Buyer”.

9.5. The Buyer has the right to send all claims for improper execution of the order to the e-mail address specified on the website https://www.smartsolutionsrus.ru/ in the "Contacts" section or send a letter to the administration in the "Ask a question" section. All received information is processed as soon as possible.

Seller's Details:

Smart Solutions Rus LLC

Legal address: 117420, Russian Federation, Moscow, Nametkina str., 12a, floor15

Actual address: 117420, Russian Federation, Moscow, Nametkina str., 12a, floor15

Tin 7705729892

RRC 772801001

PSRN 1067746567460